Skoolbod support centre

How can we help you today?

Setup guides, quick fixes, and answers for every Skoolbod product. Can’t find it? Our support team is a message away.

Choose a product

Support for every Skoolbod product

Each product has its own guides, fixes for common problems, FAQs, and a direct support form.

Skoolbod

School management platform

Help for school owners, administrators, teachers, finance teams, and parents using the Skoolbod platform on the web.

3 guides
4 fixes
6 FAQs

Open Skoolbod support

Common fixes

I can’t sign in
A parent can’t see their child
Results or report cards are not showing
Pages are slow or not loading

Skoolbod Mobile

Mobile app

Help installing, signing in to, and getting the most from the Skoolbod mobile companion app.

2 guides
3 fixes
4 FAQs

Open Skoolbod Mobile support

Novu Offline CBT

Examinations

Help installing Novu Offline CBT, preparing examinations, connecting student devices over your local network, and syncing results.

4 guides
4 fixes
6 FAQs

Open Novu Offline CBT support

GradeHub

Report cards

Help preparing score workbooks, generating report cards, and downloading school-ready PDFs.

2 guides
3 fixes
4 FAQs

Open GradeHub support

Skoolbod Nexa

Education administration

Help for state and LGA administrators, zonal officers, school administrators, teachers, and parents using Skoolbod Nexa to manage and stay connected to schools.

2 guides
2 fixes
22 FAQs

Open Skoolbod Nexa support

Skoolbod kora

School levies

Help for school owners, administrators, school executives, and parents using Skoolbod kora to manage school levies.

1 guides
2 fixes
16 FAQs

Open Skoolbod kora support

Ask support

Still need a hand?

Send your question to the Skoolbod support team. Choose the product and tell us what you need, and we’ll reply by email.

Help us help you faster

Tell us what you were trying to do.
Describe what happened and what you expected.
Mention your school and role so we can find your setup.
Never share passwords.

Prefer email?enquiry@skoolbod.com